Introduction and Company Rules   Effective Date: November 11, 2023

Eurobas.com

 Europe's Wholesale Marketplace! 

For European Made Products!

EURO BAS ; IS AN ONLINE PLATFORM FOR MEDIATION BETWEEN BUYER AND SELLER,  located in the Netherlands, Europe, specializing in wholesale, providing customers with high-quality products conveniently and professionally. We pride ourselves on delivering a unique and distinctive shopping experience for our customers in Europe and worldwide.

Efficient and Secure Transactions We offer an efficient and secure communication service between manufacturers and merchants, ensuring 100% rights for both parties. We prioritize facilitating e-commerce reliably and securely.

"Goods Delivered, Money Received" Principle At EURO BAS, we follow the principle of "Goods Delivered, Money Received," reflecting our commitment to transparency and integrity. When the buyer confirms receiving the goods, matching the description and expected quality, the seller can withdraw their funds easily and seamlessly. This approach ensures the rights of both the seller and the buyer, creating a business environment based on mutual trust. We strive to facilitate e-commerce transactions between parties while emphasizing the safety and transparency of deals.

Secure Payment and Deal Protection

Understanding the importance of security in trade deals, Euro Bas provides secure payment methods that contribute to building trust based on the "Goods Delivered, Money Received" principle. This approach enhances protection for both manufacturers and merchants, sellers, and buyers, confirming the delivery of goods before receiving the financial amount.

Wholesale Sales and Business Deals

Our company specializes in wholesale sales and commercial deals from the manufacturer to the merchant. We are committed to providing a transparent and fair business environment, allowing involved parties to monitor deal operations accurately. This reflects our commitment to providing a reliable and secure business experience, promoting trust and contributing to the success of e-commerce transactions between manufacturers and merchants.

Focus on European Quality

Euro Bas stands out by focusing on European quality, striving to provide a diverse range of products meeting the highest standards of quality and performance. Our online store offers a wide selection of goods, effectively meeting business needs.

Customer-Centric Approach

Putting the customer at the core of our concerns, we always aim to achieve their satisfaction by providing excellent customer service and prompt delivery. Our reliance on European quality standards reflects our commitment to delivering the best possible shopping experience for our customers.

Strategic Location and Global Readiness

Thanks to our location in the heart of Europe, we are ready to meet the needs of global companies and businesses. Choose Euro Bas for a responsive success aligned with wholesale market requirements and a unique shopping experience.

Commitment to Quality and Security

Euro Bas, headquartered in the Netherlands, Europe, is a pioneer in wholesale e-commerce. We take pride in working with European quality professionally, providing a wide range of high-quality products with elegant design and outstanding performance. Our online store is a reliable destination for businesses and entrepreneurs seeking a trustworthy source for large-scale supplies.

Customer Satisfaction Guarantee

We prioritize customer satisfaction, offering exceptional customer service and committing to fast delivery. Our strategic location in the Netherlands contributes to logistical strength and ease of communication, making Euro Bas an ideal partner to meet wholesale market needs globally. Choose Euro Bas for a wholesale shopping experience that combines quality and professionalism.

Information Protection and Privacy

Intellectual Property Protection: We are committed to safeguarding the intellectual property rights of the products and trademarks we offer. Products are meticulously selected to ensure no infringement of the intellectual property rights of others. We support creativity and respect legal rights.

Information Protection and Privacy:

• We strongly emphasize protecting your personal information during all electronic transaction processes.
• We commit not to use customer information for any purpose other than the services provided by our company.
• Your privacy is essential to us, and we pledge not to use personal information for any purpose unrelated to the services we offer.
• Information protection is crucial to us, and we consider it a valuable asset. Therefore, we take strict measures to ensure its security and promise not to share it with any external parties.

These statements confirm the company's commitment to protecting customer personal information and providing a safe and reliable shopping experience. Thanks to our dedication to quality and safety, our customers can rely on Euro Bas as a trusted partner to facilitate smooth trade operations between manufacturers and merchants.

Terms and Conditions for Selling on the Platform EuroBas

"The seller bears full responsibility for both the quality of their products and any consequential damages arising from the sale.

1. Seller’s Responsibility:

• The seller is fully responsible for the products listed on the platform, including but not limited to the authenticity, quality, and legality of the products.

• The seller guarantees that all products are original and not counterfeit, and comply with all applicable local and international laws.

• The seller is solely responsible for ensuring that their products do not violate intellectual property rights, trademarks, or any other laws related to the sale of goods.

2. Prohibited Products:

• The sale of counterfeit, illegal, or harmful products is strictly prohibited.

• Any product found to be in violation of these terms will be removed from the platform, and the seller may face penalties or account suspension.

3. Seller’s Legal Responsibility:

• The seller is responsible for all legal obligations related to the sale of their products, including taxes, customs duties, and any other legal requirements within their country or the buyer’s country.

4. Product Listings and Information:

• The seller is responsible for ensuring that all product descriptions, images, and information are accurate and truthful.

• The platform reserves the right to remove any listings that violate these terms or contain misleading or false information.

5. Platform’s Rights:

• The platform reserves the right to suspend or remove any seller’s account if it is found that they are violating the terms and conditions or engaging in illegal activities.

• The platform has the right to modify or update the terms and conditions at any time, and sellers must comply with the updated terms.

6. Acceptance of Terms:

• By using the platform, the seller acknowledges and agrees to these terms and conditions. The seller confirms that they have full authority to sell the listed products and are responsible for any legal consequences arising from the sale of those products.

In our company, the sales terms and rules dictate that the manufacturer or seller must adhere to European CE quality standards. This CE mark serves as a safety certification, ensuring that the products are non-hazardous to human safety and the environment. Goods offered for sale must be of high quality and come with a quality guarantee. Sellers are required to present goods with high-resolution images that accurately reflect reality, including providing precise and honest details and dimensions. Sellers are prohibited from manipulating images to enhance appearance; all information must accurately reflect reality to ensure transparency and reliability in sales.

Terms and Conditions – EuroBas

Welcome to EuroBas! We provide a platform that connects sellers and buyers, ensuring fairness through the “Deliver the product, receive the money” principle. Please read the following terms and conditions carefully before using our platform.

1. Definitions

• Platform: EuroBas, an online marketplace connecting sellers and buyers.

• Seller: Any individual or company selling products on the platform.

• Buyer: Any individual purchasing products through the platform.

• Order: Any purchase transaction made through the platform.

• Payment Intermediary: The system handling payments and transfers between parties.

2. Transaction Process – “Deliver the Product, Receive the Money”

1. Once an order is placed, the buyer’s payment is securely held by the platform.

2. The seller is responsible for shipping the product as per the agreed details.

3. Upon receiving the product, the buyer has 7 days to inspect it and request a return or refund if the product is defective or does not match the description.

4. If no complaint is submitted within 7 days, the payment is automatically released to the seller, who can then withdraw the funds.

5. If the buyer initiates a return or refund request, the dispute will be handled according to the Return & Refund Policy.

3. Seller Responsibilities

• All listed products must be authentic, legal, and accurately described.

• Sellers must ship orders on time according to agreed terms.

• Sellers are responsible for any taxes and fees related to their sales.

• If a seller fails to comply with the return and refund policy, the platform may suspend their account or take legal action.

4. Buyer Responsibilities

• Buyers must review order details carefully before making a payment.

• Upon receiving a product, buyers must inspect it within 7 days and submit a return request if necessary.

• Any attempt to commit fraud or submit false claims may result in account suspension and legal action.

5. Return & Refund Policy

• Buyers are eligible for a refund if the product is defective, incorrect, or not delivered.

• The seller covers return shipping costs if the mistake is on their part (defective or incorrect product).

• If the seller refuses to process a return, EuroBas has the right to intervene as a mediator and make a final decision based on the provided evidence.

6. Prohibited Products

The following items are strictly prohibited:

• Illegal products violating local or international laws.

• Counterfeit or pirated goods, including software and trademark-infringing products.

• Weapons, drugs, and unlicensed medical products.

• Any product that violates global payment and shipping policies.

7. Dispute Resolution

• Buyers and sellers can submit formal complaints through the platform.

• EuroBas acts as a neutral mediator to resolve disputes.

• If no agreement is reached, parties may seek legal assistance from relevant authorities.

8. Compliance with Local & International Laws

• Users must comply with the laws of their respective countries when using the platform.

• Sellers are responsible for adhering to trade, import, and export regulations.

• Users in certain regions (e.g., China) may need special permits or business registration to operate.

9. Liability Disclaimer

• EuroBas is not responsible for any losses due to misuse, fraud, or non-compliance with these terms.

• EuroBas is not liable for transactions conducted outside the platform.

• If a buyer contacts a seller via platform messages and completes the transaction outside the platform, it is at their own risk. EuroBas does not guarantee or protect such transactions.

10. Modification of Terms & Conditions

EuroBas reserves the right to update these terms as needed to comply with market conditions and legal requirements. Users will be notified of significant changes via email or platform notifications.

By using EuroBas, you agree to and accept these terms and conditions.

Writing the product's place of manufacture is mandatory. Transparency and reliability are crucial in sales operations.

(The seller must consider and adhere to the company's rules.)

Intellectual Property Protection: We are committed to protecting the intellectual property rights of the products and trademarks we offer. Products are carefully selected to ensure no violation of the intellectual property rights of others. We support creativity and respect the legal rights of rightful owners.

1. Compliance with European Quality Standards (CE): Manufacturers must comply with recognized European quality standards (CE), ensuring manufacturing according to the highest standards.

2. Product Quality and Quality Guarantee: Goods must be of high quality, with the provision of an official guarantee confirming their quality and performance.

3. High-Resolution Images: Sellers are required to display goods with high-quality and high-resolution images, ensuring that the images accurately depict reality.

4. Providing Comprehensive Details: Sellers must provide comprehensive details about products, including dimensions and specifications, enabling buyers to make informed decisions.

5. Non-Manipulation of Images: Sellers are strictly prohibited from manipulating images in ways that enhance appearance or deceive consumers.

6. Transparency and Fair Presentation: Sellers must exhibit complete transparency in presenting products and dealing with information.

7. We commit not to deal with low-quality, counterfeit, used, or forged goods. Sellers are fully responsible for the quality of the products they offer, and we strictly place this responsibility on them. Our goal is to provide high-quality and authentic products to our customers, emphasizing the importance of honesty and transparency in all sales operations.

8. We enforce a strict ban on selling harmful and spoiled products, prioritizing human safety and environmental well-being. We are committed to providing products that meet health and environmental standards, and sellers are expected to refrain from offering any product that could be harmful to consumers or negatively impact the environment.

We emphasize the importance of focusing on safety and health, considering consumer protection and environmental care as integral parts of our responsibilities at Euro Bas.

These terms reflect our commitment to providing a reliable and quality-assured online shopping experience.

Tax Policy & Compliance. 

1. Tax Responsibility

• Sellers on the platform are fully responsible for determining, collecting, and remitting any applicable taxes (such as VAT, sales tax, or other local taxes) in the countries where they sell.

• The platform does not calculate, collect, or remit taxes on behalf of sellers and holds no legal responsibility for any seller’s tax compliance.

2. Seller Obligations

• All sellers are required to provide a valid tax identification number (VAT ID or other local tax ID) during the registration process to ensure compliance with tax regulations.

• Sellers must comply with all applicable tax laws and regulations in the countries where they conduct sales, and they are responsible for applying the appropriate taxes to their product prices.

• Sellers must include the relevant tax information on invoices and sales documents when required by law.

3. Tax Reporting & Government Regulations

• In accordance with the EU DAC7 directive, the platform may be required to report the earnings of sellers who exceed 30 transactions or €2,000 annually to tax authorities in their respective countries.

• Some jurisdictions may require the platform to submit annual reports on seller earnings. If this applies, sellers will be notified in advance of any required information.

• The platform is not responsible for any legal consequences related to a seller’s failure to report or pay taxes.

4. Buyer Tax Obligations

• Buyers may be responsible for paying import duties, VAT, or customs fees upon receiving their products, depending on the laws in their country.

• The platform does not assume any responsibility for additional taxes or fees imposed during international shipping.

5. Country-Specific Tax Regulations

• Since the platform operates globally, tax laws vary from country to country. Different rules may apply depending on the seller’s and buyer’s location.

• All sellers and buyers are advised to consult a certified accountant or relevant tax authority in their country to ensure compliance.

 📌 For more details on tax policies, please refer to and contact the relevant tax authorities in your country.

Payments to Sellers – Terms & Conditions
Order Processing & Shipping

Once a seller receives an order, they must confirm it and proceed with preparing the shipment.

The seller is required to enter shipping details, including the courier company name and tracking number, after dispatching the order to the customer.

Delivery Confirmation

The order status will automatically update to “Delivered” once the shipment is confirmed as delivered by the courier’s tracking system.

Sellers cannot manually change the order status to “Delivered”—this process is fully automated by the platform.

Payment Availability & Payout Schedule

Once the order status is marked as “Delivered”, the payment for that order will become available in the seller’s dashboard after 7 days.
provided that the customer has not requested a return,

The platform processes payouts every 10 days, transferring the available balance to the seller’s registered payment account.

These terms ensure a transparent and secure transaction process for both sellers and buyers.

Shipping Policy

Our shipping policy allows the seller the freedom to choose the countries or cities they wish or can ship products to, with an approximate estimate of the delivery period to customers. We enable sellers to flexibly determine shipping options, allowing them to better meet customer needs based on shipping and delivery conditions.

1. Targeted Countries and Cities: The seller selects the countries and cities they wish to provide shipping services to, with the option to expand or reduce these choices as needed.

2. Shipping Cost: The seller bears the shipping cost, which is added to the original product price. This approach allows customers to benefit from free or low-cost shipping, making the purchasing process more transparent and reducing variables that may impact customer decisions.

   We strive to balance providing reliable shipping services while maintaining price attractiveness, enhancing customer satisfaction, and ensuring a positive online shopping experience.

3. Approximate Delivery Period: The seller specifies an approximate timeframe for the delivery of orders to customers, promoting transparency and helping customers set their expectations.

4. Available Shipping Methods: The system allows the seller to specify available shipping methods, such as express mail, economy shipping, or others.

5. Tracking Information: Encouragement is given to provide tracking information to customers, enabling them to easily monitor the status of their orders.

6. Additional Details: Sellers can add extra details, such as return policies or shipping insurance, to enhance the customer experience.

Return Policy for Eurobas.com

 

Thank you for shopping at Eurobas.com. We want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, we are here to help.

1. Online Return Portal: Facilitating the return process through an electronic portal.
2. Non-use of the Product: The buyer must not use the product before deciding to keep or return it.
3. Prompt Notification to the Seller: Reporting any product defects as soon as possible.
4. Return Process: Submitting a return request within the specified period.
5. Product Condition Verification: The seller must verify the condition of the product upon receipt.
6. The buyer can initiate a return request through the platform by providing a reason for the return and uploading photos as proof of the issue to the seller,
7. Note:  Note: In case of order  return (with seller approval), a transaction fee (approximately 3%) charged by the payment provider (such as Stripe, PayPal, or your bank) will be deducted from your refund amount. This fee is collected by the payment provider and is not taken by our platform.

1. Return Period:
Due to the nature of wholesale trade, the buyer has the right to contact the seller within 7 days from the date of receiving the product if there are any defects or issues.

2. Return Conditions:

• The product must be in its original condition, unused, with all original accessories and packaging.

• Returns will only be accepted if the product has a manufacturing defect or if there was a mistake in the order made by the seller.

• Return requests will not be accepted after 7 days from the date of product receipt.

3. Return Process:

• The buyer must contact the seller through the platform within 7 days of receiving the product to report the issue and provide proof of the defect (such as photos or videos).

• After reviewing the request, the seller will determine if the return is accepted according to the policy.

• If the return is approved, the buyer is responsible for the return shipping costs unless the reason for the return is a defect in the product or a seller error, in which case the seller covers the shipping costs.

• Refunds will only be issued after the seller receives the returned product and verifies its condition.

General Notes

• Enhancing Trust and Transparency: These policies aim to build strong relationships with customers and enhance transparency.
• Providing Alternatives: Offering alternatives to products if possible, to increase customer satisfaction.

Refund Policy for Eurobas.com

1. Right to Return or Exchange: The buyer has the right to return or exchange products that do not match the advertised commercial data or if there is a discrepancy in characteristics and specifications.

2. Return Period: 7 days from the date of product receipt.
3. Defective or Non-conforming Products: Products that are defective or do not meet standard specifications can be returned or exchanged.
4. Return Conditions: The product must be in its original, unused condition.
5. Responsibility for Damage: If the product is not received in its original condition, the buyer bears responsibility.

Refund Policy

1. Eligibility for Refunds:

• A refund will only be issued if the return request is approved according to the platform’s Return Policy.

• The product must be returned in its original condition, unused, with all original accessories and packaging.

• Refunds do not apply to custom-made, perishable, or non-returnable products, unless they have a defect.

2. Refund Process:

• After the seller approves the return request, the buyer must return the product within the specified timeframe.

• Once the seller receives and inspects the returned product, the refund will be processed.

• If the return is approved, the refund will be issued within 5-7 business days.

3. Refund Method:

• The refunded amount will be credited back to the original payment method used for the purchase unless otherwise agreed.

• Processing times may vary depending on the buyer’s bank or payment provider.

4. Partial Refunds & Deductions:

• If the returned product is not in its original condition or missing parts, the seller may issue a partial refund or reject the return.

• Shipping fees are non-refundable, unless the return is due to a seller error or a defective product.

• If the return is due to the buyer’s change of mind, a restocking fee may apply (if applicable).

5. Refund Timeline:

• Once the refund is processed, it may take 3-10 business days for the funds to appear in the buyer’s account, depending on the payment method and bank policies.

6. Dispute Resolution:

• If there is any dispute regarding a refund, the platform provides a dispute resolution mechanism to ensure fairness for both buyers and sellers.

• Buyers and sellers are encouraged to resolve any issues through the platform before escalating disputes.

Cancellation Policy for Eurobas.com

Order Cancellation:

• You can cancel your order if its status is “Pending”. However, if the status changes to “Confirmed”, cancellation is no longer possible. In this case, you can contact the seller through the available messaging system on the platform.

• Note: In case of order cancellation, a transaction fee (approximately 3%) charged by the payment provider (such as Stripe, PayPal, or your bank) will be deducted from your refund amount. This fee is collected by the payment provider and is not taken by our platform.

Refund for Canceled Orders:

• If your order is canceled within the specified timeframe, a full refund will be issued to your original method of payment.
• Refunds may take [number of days, e.g., 5-7 days] to process, depending on your financial institution.

Exceptions:

• Customized or made-to-order items may not be eligible for cancellation once production has started.

Privacy Policy for Eurobas.com

 

Your privacy is important to us. This Privacy Policy outlines how Eurobas.com collects, uses, maintains, and discloses information collected from users of the website.

1. Information Collection:

   • We may collect personal identification information from users when they visit our site, place an order, subscribe to the newsletter, or fill out a form. Users may be asked for their name, email address, phone number, and other relevant details.

2. How We Use Collected Information:

   • Personal information collected may be used to process transactions, send periodic emails, and improve customer service. We do not sell, trade, or rent user information to others.

3. Protection of Information:

   • We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.

4. Sharing Personal Information:

   • We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

5. Changes to This Privacy Policy:

   • Eurobas.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes.
   •  

6. Seller Responsibilities and Tax Obligations

   Dear Seller,

   We would like to clarify that our platform operates as an intermediary between you and the buyer, providing a secure environment for listing and selling your products. However, you are fully responsible for all legal and tax obligations related to your sales, including, but not limited to:

   1. Taxes and Fees

   • You are solely responsible for determining, collecting, paying, and reporting any applicable taxes (including but not limited to VAT, sales tax, or any other applicable taxes) to the relevant authorities in your jurisdiction.

   • The platform does not collect taxes on behalf of sellers and is not responsible for any tax liabilities arising from sales made through the platform.

   2. Issuing Invoices

   • You must issue appropriate invoices to buyers in compliance with the applicable tax regulations in your country.

   • The platform does not issue invoices to buyers on your behalf but only provides invoices for the commission fees charged on completed sales.

   3. Compliance with Local Laws

   • You must ensure that all your products and business activities comply with local laws and regulations, including any tax or legal requirements related to online sales.

   • If you are legally required to register for tax purposes (such as obtaining a VAT number), it is your responsibility to provide this information when necessary and report your sales accurately.

   4. Protecting Both Parties in Transactions

   • To ensure the protection of both the seller and the buyer, the platform holds the payment made by the buyer until the successful confirmation of product receipt.

   • In case of any dispute, the platform provides a resolution mechanism to protect the rights of all parties in accordance with platform policies.

   • Once the buyer confirms receipt of the product, the platform releases the due payment to the seller according to the platform’s payout policy.

   5. The Platform’s Role in Financial Transactions

   • The platform is not a party to any sales agreements between you and the buyer; it only provides a marketplace for selling and takes a commission on completed transactions.

   • The platform does not provide legal or tax advice, and we recommend consulting a tax advisor or accountant if you need clarification on your tax obligations.

   By using the platform as a seller, you acknowledge and accept full responsibility for any tax or financial obligations arising from your sales. You also agree to comply with the platform’s policies to protect the rights of all parties involved.

   For any inquiries, please contact our support team.

   Platform Management

7. Your Acceptance of These Terms.

8. By using this website, you agree to these Terms & Conditions and the associated policies. If you do not agree, please refrain from using the platform. EuroBas

This organization enhances the effectiveness of the shipping policy and ensures that the online shopping process is a convenient and transparent experience for customers.

Contact Us:

If you have any questions or inquiries please contact us via email  info@eurobas.com 

Last Updated: 02/09/2025